Privacy and GDPR Policy

Introduction

Lowlands Farm RDA is committed to protecting your personal data and ensuring your privacy. This policy explains how we collect, use, store, and safeguard your information in compliance with the UK General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect

We collect personal information that you voluntarily provide when interacting with our website, including:

Contact Details: Name, email address, phone number, and mailing address.
Assessment & Booking Data: Information provided through our assessment request form, booking system, and member registration.
Usage Information: Data about how you interact with our site, including pages visited and device information (collected via cookies and analytics tools).

How We Use Your Information

We use your personal data to:

Process your assessment requests and manage bookings.
Provide personalised member profiles and access based on your rider grade.
Communicate with you about our services, updates, and relevant events.
Improve our website and services through data analysis.
Ensure compliance with legal and regulatory requirements.

Data Storage & Security

Your information is stored securely on our servers and protected using industry-standard security measures. We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience, analyze site performance, and tailor our content. You can adjust your browser settings to refuse cookies; however, this may affect some functionality on our site.

Your Rights

Under GDPR, you have the following rights:

Access: Request a copy of your personal data.
Rectification: Ask for corrections to your data.
Erasure: Request the deletion of your information.
Restriction: Request a limitation on how your data is used.
Data Portability: Request your data in a machine-readable format.
Objection: Object to certain types of data processing.

To exercise these rights, please contact us using the details below.

Third-Party Disclosure

We do not sell or share your personal data with third parties unless it is necessary for the operation of our services, for compliance with legal obligations, or with your explicit consent.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page along with the revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy & GDPR Policy, or if you wish to exercise your rights, please contact using the details below.